Support

The fastest way to reach us is email. Most messages get a response within one business day.

General help

Questions about how to use the app, problems with logging, sync issues, push notifications, or anything else day-to-day.

Privacy & rights requests

[email protected]

To exercise your access, correction, deletion, portability, or opt-out rights under any US privacy law. We respond within 45 days as required.

Security

[email protected]

If you've found a security issue you'd like to report responsibly. Please include enough detail to reproduce, and we'll get back to you as soon as we can.

Account deletion

You can delete your account and all your data from inside the app: Settings → Privacy & Data → Delete account and all data. If you no longer have access to the app, email [email protected] and we'll do it for you after verifying your identity.

Cancel a subscription

Subscriptions are managed by Apple. To cancel:

Open the Settings app on your iPhone
Tap your name at the top
Tap Subscriptions
Tap CalmBP Plus or CalmBP Plus Care
Tap Cancel Subscription

You'll keep your Plus (or Plus Care) features through the end of your current billing period.

Care Circle

Care Circle (a Plus Care feature) lets someone you trust read your blood pressure history and receive alerts you have authorized.

To invite a caregiver: in the app, open Settings → Care Circle → Invite a caregiver and enter their email. They'll receive an invitation with a link to accept.
To remove a caregiver's access: Settings → Care Circle, long-press the caregiver's row, and confirm. Their access ends immediately.
If you were invited as a caregiver: tap the link in the email on a device that has CalmBP installed, or paste the invitation code under Settings → Care Circle → Enter invitation code.

Doctor share link

A doctor share link is a public URL that lets someone view a recent snapshot of your blood pressure history for 24 hours without needing the app. You choose who you send the link to. To create one, open Show Doctor in the app and tap Share via link. You can revoke a link from the same screen before it expires.

Refunds

Refunds are handled by Apple. To request a refund, go to https://reportaproblem.apple.com, sign in, find the CalmBP purchase, and follow Apple's prompts.